PRIVACY & GDPR
YOUR PERSONAL INFORMATION-GENERAL DATA PROTECTION REGULATION (G.D.P.R)
G.D.P.R (implemented by the DPA2018 in the U.K) brought in the new legal protection for personal information from May 2018. This tells you what personal information we gather via our website and why, and what your rights are.
Provider Name: Sarah Jane Holt
Contact details: Telephone number (+44 7751622671)
Email address: firstname.lastname@example.org
Data Controller Contact: Sarah Jane Holt
The purpose of processing Client data
We hold and use Client data in order to provide you with the best possible learning experience, support and advice. We take basic contact details and information via out website to allow us to process your subscription order, obtain information of your subscription package and track orders.
What information we hold and what we do with it.
In order to give professional learning opportunities and follow up support to subscribers the following information will be held:
Your Contact details
We will NOT share your information with anyone else (other than the A.O.R for C.P.D points gained on completion of the Refresher or Advanced courses or a delivery company to provide you with products ordered via our website)
We may contact you using the contact preferences you gave in relation to:
Providing you with additional support material for the course
Reflexology information relating to developments and research
Future online training events and special offers (which you may unsubscribe from at any time)
Your personal contact details may be shared with the Association of Reflexologists (A.O.R) on completion of your course. The A.O.R may contact you to provide them with feedback on the course. This is part of the criteria for A.O.R C.P.D approval.
The A.O.R will only keep your information for 6 months and will only contact you in regards to feedback.
How long we retain your Information for:
We will keep your personal information for 2 years.
Protecting your Personal data
We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access of disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
G.D.P.R gives you the following rights:
The Right to be informed. To know now your information will be held and used.
The right of access. To see your Provider’s records of your personal information, so you know what is held about you and can verify it.
The right to rectification: To tell your provider to make changes to your personal information if it is incorrect or incomplete.
The right to erasure (also called ‘the right to be forgotten’): For you to request your provider to erase any information they hold against you.
The right to restrict processing of your personal data: You have the right to request limits on how your provider uses your personal information.
The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
The right to object: To be able to tell your provider you don’t want them to use certain parts of your information, or only to use it for certain purposes.
Rights in relation to automated decision making and profiling.
The right to lodge a complaint with the information Commissioner’s office: To be able to complain to the I.C.O if you feel your details are not correct, if they are not being used in a way that you have given your permission for, or if they are being stored when they do not have to be.
If you wish to exercise any of these rights, please use the contact details given above.
If you are dissatisfied with the response you can complain to the Information Commissioner’s office. www.ico.org.uk